We're Here to Help 🍌

We aim to respond to all support requests within 24 hours during business days. For urgent issues, please include "URGENT" in your subject line and we'll prioritize your request.

For billing questions, subscription changes, or payment issues, please contact us through this form and select "Billing" as your subject. You can also manage your subscription directly from your account settings page.

We appreciate you reporting data accuracy issues or bugs! Please include as much detail as possible in your message: the asset symbol, what you expected to see, what you actually saw, and when you noticed it. Screenshots are helpful too.

Absolutely! We love hearing feature requests from our users. Please describe the feature you'd like to see and how it would help you. While we can't promise every feature will be implemented, we review all suggestions and prioritize based on user demand.

You can reset your password by clicking "Forgot Password" on the sign-in page. You'll receive an email with instructions to reset your password securely.

You can cancel your subscription at any time from your account settings page. Your subscription will remain active until the end of your current billing period, and you'll continue to have access to all premium features until then.

Yes! We take security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices and never share your personal information with third parties. See our Privacy Policy for more details.

Equity market data may be delayed up to 15 minutes due to exchange requirements and data provider limitations. Crypto data updates periodically (typically hourly for most assets, more frequently for trending assets). This is standard for financial data services and helps us provide the service at an affordable price.